Glebe NSW, 2037, Australia

Call 02 9692 0102 or 0416 041 504

We are a by-appointment studio
Please contact us to book a studio visit

Frequently Asked Questions

Some common questions answered.

FAQ

We are primarily online which is why we can offer you fabulous prices.
And we don’t have our range in any retail outlets.

We have our design studio in Sydney where most of our range on display.
..if you need to see something before you buy you are welcome to visit our studio.

We aim to keep our range on the website in stock.

You can order those directly from our website –simply go to the website page of the piece you want and order it from there.

All you do is fill in your relevant details – we take care of the rest.
…if you get stuck or need help give us a call.

These are all custom designed and manufactured individually.
Our design manufacture process takes between 8 – 12 weeks.

We are pretty good at that.
If you need any help we offer design consultations – email or msg photos of your garden setting and we will call you to discuss design options with you.

You can also book a consultation with us to see our range and talk about options at our design studio – bring photos with you so we can see your space to begin with.

Our process:

We aim to keep our mirrors and trellis range in stock and can generally dispatch orders in 7-10 days. If it’s more urgent just let us know, we’ll see what we can do.

Upon order we apply the finishing touches to your wrought iron –That includes paint finishes, assembling and wrap pieces.
Meanwhile our office will email you an invoice, which you can pay via NBT ahead of delivery or COD at pick up.

We freight our pieces to the places in Australia where reliable couriers can deliver them. This includes Melbourne, Adelaide, Perth, Brisbane and their surrounding areas.

We deliver our own pieces in Sydney for a set fee or you can pick up from our studio.

Reliable couriers do not service some out back areas so we may have difficulty there. If in doubt give us a call.

To read the full FAQ click here

Send us an email